Social
Approve posts before they go out
Turn on approval and your teammates send their social posts to an admin instead of publishing them. The admin approves each post with a tap, or sends it back with a note saying what to change. Nothing goes out until it is approved.
How it works
- Admins switch approval on or off. Their own posts go out as usual.
- With approval on, a teammate who is not an admin can write posts, save drafts and schedule times, but the post goes to an admin first. The button says Send for approval instead of Publish now.
- The admin sees the post under To approve. They approve it, or send it back to drafts with a note.
Where to find it: open Grow › Social. The approval switch and the post list are on the Posts tab. Social posts needs the Social feature, which is included in the Pro plan.
Turn approval on or off (admins)
01
Open Your posts
Go to Grow › Social and look at the top of Your posts.
02
Click Approval
Click the Approval: Off button. Only admins see it.
03
Confirm
Click Turn on. The button now reads Approval: On. Teammates who aren't admins will send their posts to an admin instead of publishing them.
To turn it off, click Approval: On and confirm with Turn off. Teammates can then publish and schedule posts themselves again. Posts that are already waiting stay in To approve until an admin deals with them.
Send a post for approval (teammates)
01
Write the post as usual
Add the caption, photos and videos. Choose Post now or Schedule and a time, if you want one.
02
Click Send for approval
A note beside the button tells you what happens: "An admin checks it first, then it goes out." With a time set it says "then it goes out at your time."
03
Wait for the answer
Your post shows the status Waiting for approval in Your posts, under the filter of the same name. You get a notification when an admin approves it or sends it back.
- Changed your mind? Use the Take back to drafts button on the post. You can then edit it.
- Sent back? The post returns to Drafts with the admin's note, for example "Sent back by Priya: please use the new price". Fix it and send it again.
- Posts you add with Schedule from a sheet go to approval too. The button reads Send N posts for approval.
- A failed post that you retry also goes back to an admin first.
Approve or send back a post (admins)
01
Open To approve
Click To approve in the filters of Your posts. Tapping the notification in the bell opens it for you. Each post shows who sent it ("Sent by …") and the time it is planned for.
02
Check the post
Read the caption and look at the picture. The post shows its channel and, if the writer chose one, its time.
03
Approve
Click the Approve tick. If the post has a time that is still ahead, it is scheduled and goes out then. If it has no time, or the time has passed, Tanvik asks "Approve and publish now?" and, on Approve and publish, publishes it straight away.
04
Or send it back
Click Send back with a note, type what to change (up to 500 characters) and click Send back. The post goes back to the writer's drafts with your note.
Several posts waiting? Click Approve all N above the list to approve them together.
Notifications
| Who | When | What the bell says |
|---|---|---|
| Admins | A post is sent for approval | "A post is waiting for your approval", or "N posts are waiting for your approval", with who sent it. Tap it to open To approve. |
| The writer | An admin approves | "Your post was approved", and that it will go out as planned. |
| The writer | An admin sends it back | "Your post was sent back", with the admin's note. |
What teammates can and can't do
While approval is on, Tanvik enforces these rules for teammates who aren't admins:
- They can save drafts and send posts for approval, but can't publish or schedule on their own.
- They can take a post back to drafts at any time.
- They can't edit a post that is waiting for approval, or approve it. Only an admin can move it out of the waiting list.
If a teammate tries something that isn't allowed, Tanvik explains why in a message instead of saving.
Common problems
I don't see the Approval button.
It is shown to admins only. Ask an admin of your workspace to turn it on or off.
I turned approval on, but a teammate's post went out.
Admins' own posts always go out directly. Check whether that teammate is an admin.
A post says "time has passed".
It was planned for a time that is now behind us. Approving it publishes it straight away, after you confirm.
I turned approval off, but posts are still waiting.
Posts that were already sent stay in To approve. Approve or send them back.
Where did my sent-back post go?
Into Drafts, with the admin's note shown under it.
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