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Search our guides or browse articles below — most questions are answered in under 2 minutes.

Getting started
Updates
What's new in Tanvik
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Setup
Connect your WhatsApp number
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Home
Understand your Home dashboard
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Templates
Create a WhatsApp template
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Contacts
Import & manage contacts
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Start here
Where did it move? A map of the sidebar
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Tips
Keyboard shortcuts & quick search
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Chats & CRM
Inbox
Reply, assign & organise conversations
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CRM
Manage leads in the pipeline
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Workspace
Add teammates and set permissions
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Inbox
Notifications, sounds & unread counts
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Campaigns
Campaigns
Send a broadcast campaign
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Campaigns
Manage and retarget campaigns
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Campaigns
Run Click-to-WhatsApp ads
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Campaigns
Track link clicks
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Campaigns
Short links & QR codes that bring in leads
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Ads
Ad audiences & telling Meta who bought
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Ads
Create a lead form ad
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Ads
Choose the first reply for chats from ads
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AI & Automation
AI Agent
Set up your AI Agent
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Flow Studio
Build chatbots with Flow Studio
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Automations
Build automation sequences
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Forms
Capture leads with Forms
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Voice
Set up your AI Voice Agent
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Voice
Connect your own Vaani account
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Voice
Call people who reply to a campaign
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AI Agent
Use your own AI key
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More channels
SMS
SMS: under development
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RCS
Send rich RCS messages
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Verification
Verify customer phones with OTP
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Calling
Make and receive WhatsApp calls
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Commerce
Commerce
Sell on WhatsApp: catalog & orders
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Commerce
Appointments, loyalty & kitchen display
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Commerce
Connect Shopify & other stores
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Social
Social
Set up Instagram in Tanvik
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Social
Instagram & Facebook inbox
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Social
Publish and schedule Instagram posts
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Social
Run Facebook & Instagram ads
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Social
Make a link-in-bio page
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Social
Approve posts before they go out
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Social
Turn Instagram comments into WhatsApp chats
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Reports & integrations
Reports
Read your reports & analytics
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Integrations
Google Sheets, Forms & webhooks
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Developer
API keys & Claude connection
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Developer
Send WhatsApp messages from a link
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Account & billing
Workspace
Workspace settings & WhatsApp profile
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Billing
Plans, invoices & GST details
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Billing
Wallet, recharge & deductions
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Support
Raise a ticket or get help
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Billing
Free messages & how messages are billed
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Troubleshoot
Troubleshoot
Why did my message fail?
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Troubleshoot
Template rejected by Meta: fixes
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Compliance
Opt-in & opt-out
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