Channels
SMS is under development
SMS is under development and is not available yet. You cannot send, schedule or receive SMS from Tanvik today. This page tells you what to use in the meantime.
Where SMS stands
SMS is not live. If you see SMS on your dashboard or in a list of channels, it is there to show what is coming. Nothing is sent through it. Your WhatsApp and RCS messages are not affected.
We will announce SMS in What's new when it is ready. Until then, there is nothing to set up.
What to use today
| You want to | Use |
|---|---|
| Reach customers who are on WhatsApp | WhatsApp. Send one-to-one replies from the Inbox, and approved templates to many people from Campaigns. Create templates under Templates. |
| Send rich messages to Android phones, with images, cards and buttons | RCS. See Send rich RCS messages. RCS is on the Pro and Custom plans. |
Starting a conversation with a new contact? Make sure they have agreed to hear from you on WhatsApp. See Set up opt-in.
Common questions
Can I try SMS now?
No. SMS is not switched on for any workspace yet.
Will I be charged for SMS?
No. Nothing is sent as SMS, so nothing is charged for it.
How will I know when it is ready?
We will announce it in What's new in the app and update this page.
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