Create a lead form ad
- Your Meta ad account and Facebook Page must be connected on the Ads page. If not, the page asks you to connect first.
- The same Facebook Page must also be connected in Settings → Channels & WhatsApp (Facebook Messenger card). The ad works either way, but form leads only reach Tanvik when the Page is connected. The form page warns you if it is not.
- Lead form ads are part of the Pro plan.
With New form selected:
- Form name: required.
- Ask for: tick any of Full name, Email, City, Company and Job title. Phone number is always asked. Meta fills these in from the person's profile, so the form takes seconds.
- Your own questions: up to 3. Click Add a question.
- Privacy policy link: required, starting with https://. Meta needs one on every form.
- Thank-you message: shown after they send the form.
- Button after they send it: Chat on WhatsApp (your connected number) or Visit your website (add the link).
Every person who fills the form comes into Leads as a new lead, and counts in the Ads page results as a form lead for that ad. A lead without a phone number is still kept, just without a WhatsApp number to message. If you have an approved WhatsApp template with "welcome" in its name, Tanvik sends it to a lead who left a phone number.
To see the forms and their leads in one place, open Lead forms from the Ad tools on the Ads page. It shows Total leads, Today, This week and Active forms, with two tabs: Leads (search by name or form, and Open in Leads →) and Lead Forms. If the Page is not connected, it says Connect Facebook to manage Lead Ads and links to Channels.
Before you start the ad, check that leads arrive. Meta has a Lead Ads Testing Tool that sends a test lead to a form on your Page. A test lead appears in Leads with the name Meta test lead and no phone number, because Meta fills tests with dummy values. If it does not appear, check that your Page is connected in Channels.
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